1. Order Processing
1.1 Orders for consultancy services are normally processed within 1–3 business days after successful payment confirmation.
1.2 Processing times may vary depending on the type of service, information provided by customers, consultation requirements, and order complexity.
1.3 Customers will receive confirmation once their order or service request has been accepted.
2. Delivery Methods
2.1 Our services are primarily delivered electronically, including online consultations, digital guidance, written recommendations, reports, and other educational or career-related materials.
2.2 Where a physical document or related material is specifically included as part of a service, delivery arrangements will be communicated to the customer where applicable.
2.3 Digital services may be delivered through email, online communication platforms, or other agreed communication methods.
3. Delivery Timeframes
3.1 Digital consultancy services are normally delivered or scheduled after the order has been processed and the required customer information has been received.
3.2 Consultancy services are normally completed within the timeframe communicated at the time of purchase or within 1–3 business days for standard service processing, unless otherwise stated.
3.3 More complex consultancy requests may require additional time, depending on the information required and the nature of the service.
3.4 Customers will be informed where a significant delay is expected.
4. Service Requirements
4.1 Customers are responsible for providing accurate and complete information required for their education or career consultation.
4.2 Delays caused by missing, incomplete, inaccurate, or late information provided by the customer may affect the service completion time.
4.3 GLOBAL THINK UK LIMITED may contact customers where additional information is reasonably required to provide the requested service.
5. International Customers
5.1 We provide services to customers in the United Kingdom, Europe, and other international locations, subject to service availability and applicable requirements.
5.2 Customers accessing our services from outside the United Kingdom are responsible for ensuring that their use of the service complies with applicable local laws and requirements.
5.3 Any additional costs associated with international payments, currency conversion, or banking charges may be the responsibility of the customer where applicable.
6. Delivery Issues
6.1 Customers should check electronic communications and service materials after delivery and notify us promptly if they believe that materials have not been received or are incomplete.
6.2 Customers should ensure that the email address and other contact information provided to us are accurate and accessible.
6.3 We are not responsible for delays caused by incorrect customer contact information, email filtering, technical problems outside our reasonable control, or customer failure to respond to requests for additional information.
7. Service Responsibility
7.1 GLOBAL THINK UK LIMITED will make reasonable efforts to provide consultancy services within the stated or agreed timeframe.
7.2 We are not responsible for delays caused by circumstances beyond our reasonable control, including technical failures, communication disruptions, third-party service interruptions, government restrictions, or force majeure events.
8. Contact Information
For service and delivery enquiries, please contact:
GLOBAL THINK UK LIMITED
Meadow Rise Nusery Lane,
North Wootton,
King’s Lynn,
Norfolk,
PE30 3GB,
United Kingdom
Email:
info@globalthink.co.uk
Telephone:
+44 7735475262