1. About Our Services
1.1 What services do you provide?
We provide education and career consultancy services for students across Europe, including university subject selection, career planning, employment guidance, and personal development consultancy.
1.2 Do I need to visit an office?
No. Our consultancy services may be provided remotely through online communication and other agreed methods, depending on the service purchased.
1.3 What information do I need to provide?
Customers should provide relevant information such as their academic background, educational interests, university preferences, career objectives, employment goals, personal development goals, and any other information relevant to the consultation.
2. Education Consultancy
2.1 Can you help me choose a university subject?
Yes. We can provide guidance regarding university subject options based on information such as your interests, academic background, abilities, and future career objectives.
2.2 Can you guarantee university admission?
No. Our consultancy provides guidance and does not guarantee admission to any university, academic programme, or educational institution.
2.3 Can you help me plan my education pathway?
Yes. We can provide guidance to help students consider different educational pathways based on their individual circumstances and future objectives.
3. Career and Employment Guidance
3.1 Can you help with career planning?
Yes. We provide career planning guidance designed to help students understand potential career directions and professional development opportunities.
3.2 Can you provide employment guidance?
Yes. Our services may include guidance relating to employment preparation, professional development, transferable skills, and future career planning.
3.3 Can you guarantee employment?
No. We cannot guarantee employment, a particular position, salary, promotion, or specific career outcome.
4. Personal Development
4.1 Do you provide personal development guidance?
Yes. We provide personalised guidance that may consider individual strengths, interests, skills, goals, academic development, and future plans.
4.2 Is the advice personalised?
Our recommendations are based on the information provided by each customer and are intended to address their individual circumstances and objectives.
5. Payments
5.1 What payment methods do you accept?
We may accept major credit cards, debit cards, PayPal, bank transfers, and other secure payment methods available during checkout.
5.2 When will payment be processed?
Payment is normally processed when an order is successfully completed, subject to the payment method and payment provider.
6. Delivery and Service Completion
6.1 How quickly will my consultation be completed?
Orders are normally processed within 1–3 business days after payment confirmation, although completion times may vary depending on the nature and complexity of the service.
6.2 How will I receive my consultation?
Consultations, reports, recommendations, or other service results may be provided electronically through email, online communication, or another agreed method.
6.3 Do you provide services internationally?
Yes. We welcome students from the United Kingdom, Europe, and international locations, subject to service availability and applicable requirements.
7. Refunds
7.1 Can I request a refund?
Refund requests may be submitted within 30 calendar days according to our Refund and Returns Policy and applicable law.
7.2 When will I receive my refund?
Approved refunds are normally processed within approximately 3 business days after approval. Actual processing times may vary depending on the payment provider or financial institution.
8. Customer Support
8.1 How can I contact you?
GLOBAL THINK UK LIMITED
Email:
info@globalthink.co.uk
Telephone:
+44 7735475262
Address:
Meadow Rise Nusery Lane,
North Wootton,
King’s Lynn,
Norfolk,
PE30 3GB,
United Kingdom